Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to providing a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below for more details.

1. Processing Time

  • All orders are processed within 1-3 business days, excluding weekends and holidays.
  • You will receive an email notification with tracking information once your order has been shipped.

2. Shipping Time

  • Shipping times vary depending on the destination and product availability.
  • Domestic (USA): Typically 7-15 business days.
  • International: 10-25 business days (depending on the destination country).
  • Please note that shipping times may vary due to unforeseen circumstances such as weather delays or customs processing.

3. Shipping Costs

  • We offer flat-rate shipping or free shipping on all orders (depending on your promotional offers).
  • International shipping may incur additional charges based on your country’s import fees and customs regulations, which are the responsibility of the customer.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. Please use this tracking number to monitor the progress of your shipment.

5. Address Accuracy

  • Please double-check that the shipping address provided at checkout is accurate. We are not responsible for orders delivered to incorrect addresses due to customer errors.
  • If you notice an error with your address after placing an order, please contact us immediately so we can assist in updating your shipping details before the order is processed.

6. Delays

  • While we strive to ensure timely delivery, some delays may occur due to issues such as customs processing, shipping carrier delays, or high demand. If your order is delayed, we will notify you as soon as possible.
  • Unfortunately, we cannot be held responsible for delays outside of our control.

7. Lost or Damaged Items

  • If your order is lost or damaged in transit, please contact our support team immediately. We will work with you and the carrier to resolve the issue.
  • In the case of damaged goods, please provide photos of the damage when reaching out to our support team.

8. Customs & Import Duties

  • For international orders, please note that customs duties and taxes may apply, depending on your country’s import regulations. These charges are the responsibility of the customer and are not included in the cost of shipping.

9. Returns & Exchanges

  • As we work with third-party suppliers, returns and exchanges are handled on a case-by-case basis. Please refer to our [Return & Exchange Policy] for more information.

Thank you for choosing TrendSpot! We appreciate your business and are excited to deliver your order.